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Services for LIMS rental customers

QSI has introduced new customer support services for WinLIMS Rental, a product that has proved particularly popular with smaller laboratories and businesses for which the outright purchase of an information management system would be out of the question.

Clive Collier, QSI’s UK managing director, said: “Commissioning a LIMS involves a number of essentially straightforward but potentially time-consuming steps, like populating the system’s database. While many customers prefer to undertake these tasks themselves, competition for time with other day-to-day priorities may slow down the LIMS implementation. These new rental services are designed to eliminate this problem and bring the benefits of WinLIMS online quickly and economically, without disrupting the work of the laboratory.”

WinLIMS Rental services include data upload, instrument interface configuration, and assistance with customising reports.

Many users train themselves using the extensive teaching aids provided with WinLIMS Rental, but conventional training is also available from QSI, if preferred. Furthermore, for those who are really pressed for time, a full implementation package can be provided.

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