Eppendorf UK's service partners now include Lab3, alongside PEAK-Service and specialists in pipette calibration, European Instruments. All three partner companies are ISO 9001:2000-registered, with engineers trained by Eppendorf AG service in Hamburg and supported by Eppendorf's technical team and electronic service databank.
Having built a 60-year reputation as a market leader in build quality and instrument reliability, Eppendorf is committed to providing the very highest standard of professional after-sales service by selecting dedicated service partners to meet the requirements of the scientific laboratory community.
With bases in Bristol and Northampton, Lab3 has a large network of engineers that covers the whole of the UK. In addition to preventive maintenance, Lab3 provides UKAS rotational speed calibration of centrifuges and UKAS temperature calibrations of polymerase chain reaction (PCR) machines.
PEAK-Service deals with all Eppendorf instruments, while UKAS-accredited European Instruments calibrates and repairs Eppendorf pipettes. Eppendorf's epServices is available for the calibration and repair of manual liquid-handling products, epMotion automated pipetting systems and real-time PCR instruments.
www.eppendorf.com/service