Suez Treatment Solutions has provided two new water purification units to the University of York’s Biology Department. The two machines are a Select Fusion and Select Neptune. The Fusion is for analytical and life science applications that need small volumes of ultrapure water (typically up to 50 L per day), while the Neptune is for higher volumes of up to 2 L per minute.
Purified water is a vital resource in the department, and is used everywhere from the tissue culture and microbiology laboratories to horticulture glasshouses where genetically modified (GM) plants are grown. The department recently started replacing its ageing water purification units. The 14 polishing units, from a range of suppliers, are distributed between its laboratories and produce pure and ultrapure water for use by around 300 people. Many were beginning to show wear and tear, which meant in-house technicians were required to spend time repairing them.
“Suez solves problems proactively – even if it’s not their own machine – and have helped us countless times on the ring main,” said Lucy Hudson, who, as operations manager in the department, is responsible for procurement of laboratory equipment. Mark Churchman, a dedicated Suez Treatment Solutions service engineer, now visits the department once a quarter. As well as dealing with Suez machines, he services the central ring main and any non-Suez units that need attention.
Commenting on the service received from Suez, Lucy Hudson said:” Overall, I’ve been very impressed with what Suez has achieved through its service contract and supplying replacement equipment.”