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Centralising quality and corrective action management

Labcold, the UK medical refrigeration organisation, is working with Ideagen to centralise its quality management systems in order to solidify corrective action management and customer feedback. The Basingstoke-based company, which was the first blood bank refrigeration manufacturer in the UK to gain a medical device certification, is to implement Ideagen’s Q-Pulse software across its UK operations.

Q-Pulse will help to modernise and centralise the management of Labcold’s existing ISO 9001, 13485 and 17025 quality systems. As well as improvements to the raising of corrective actions and the management of customer feedback, Q-Pulse will enable Labcold to align inspections and standardise document control.

Michelle Rogers (Sales and Marketing Director), who is overseeing the project at Labcold, said Q-Pulse will bring with it “peace of mind” in regards to quality management. She said: “We had to modernise our processes around our three ISO systems and, following an earlier audit, one area that emerged was that our corrective action system was slightly disjointed – which we were working on already.

“We identified Q-Pulse as it was such a tried and tested system, especially in the healthcare industry and particularly in the UK NHS. A well as the obvious time and efficiency benefits, Q-Pulse provides a peace of mind that a recognised software solution is in place, enabling us to improve corrective action, audit and document management continually.”

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Upcoming Events

ECCMID 2024 - European Congress of Clinical Microbiology and Infectious Diseases

Fira Gran Via, 08038 Barcelona, Spain
27-30 April 2024

British Society for Microbial Technology Annual Microbiology Conference

UK Health Security Agency, Colindale, London
2 May 2024

EQA Reports: Interpreting Key Information & Troubleshooting Tips

ONLINE - Zoom
Thursday 16th May 2024

Participants’ Meeting: UK NEQAS Immunology, Immunochemistry & Allergy

Sheffield Hallam University, City Campus, Howard Street, Sheffield
24th May 2024

Med-Tech Innovation Expo

NEC, Birmingham
5-6 June, 2024

UK NEQAS Blood Coagulation: Clinical and Laboratory Haemostasis 2024

Sheffield Hallam University
5th - 6th June 2024

Access the latest issue of Pathology In Practice on your mobile device together with an archive of back issues.

Download the FREE Pathology In Practice app from your device's App store

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