Dotmatics, a scientific informatics software and services company that is driving the automation of laboratory data workflows has achieved certification to the internationally recognised standard ISO 9001:2015 for its quality management system (QMS).
The independent assessment demonstrates Dotmatics’ commitment to service and quality, establishing and implementing systems that enable the company to provide products and services that meet exacting customer and regulatory requirements.
The external inspection covered all functions across the company and all aspects of its QMS. Achieving ISO 9001 affirms that Dotmatics’ operations meet customer requirements, demand and timelines, and that it has appropriate QMS processes in place to develop and deliver software in a uniform and consistent manner. The accreditation also supports the company’s commitment to achieving continuous improvement.
Alastair Hill (Director and CTO at Dotmatics) commented: “We are extremely proud to gain certification to ISO 9001 standards, recognising the team’s hard work to establish highly effective and auditable operating procedures for the company. Customers, stakeholders and staff can feel even more confident in our products and services and be assured that we follow the highest international standards for quality management.”